SHIPPING POLICY
Regular shipping dates are on Tuesday and Friday (midday) of each week. We will always do our best to include your order on the next scheduled shipping date following your purchase. Items purchased on a regularly scheduled shipping date will be shipped on the following shipping date.
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Please feel free to reach out via email to info@fernandstoneco.com should special requests or shipping instructions apply.
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This policy is subject to change without notice.
RETURN & EXCHANGE POLICY
While fern + stone does not accept returns or exchanges at this time, we do guarantee our work and will repair or replace any item found to be faulty or damaged within 60 days of purchase. Normal wear and tear, negligence, or misuse of products are not eligible under this policy.
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Every inquiry or request will be handled on a case-by-case basis.
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Please reach out to us via email ASAP at info@fernandstoneco.com in order to ensure fair and timely assessment.